It is with deep sadness and a heavy heart that we learn of the passing of Tomer Sharon, a highly respected member of the UX Research field and a cherished friend and colleague. Tomer’s untimely departure leaves a void not only within the professional community but also in the lives of all those who had the privilege of knowing him personally. As we reflect on his life and legacy, we find ourselves grieving the loss of a brilliant mind, a compassionate leader, and a truly kind-hearted individual who made a lasting impact on everyone he encountered.
I had the honor of meeting Tomer in 2007 when we were both graduate students at Bentley University, and little did I know then that this connection would lead to a friendship and professional collaboration that would span years. We worked together at the Design & Usability Center at Bentley, where Tomer quickly established himself as a leader in the field of User Experience (UX) Research. His insight, intellectual curiosity, and commitment to improving the human experience through design were unparalleled, and his passion for his work was contagious.
Tomer was not just a colleague, but also a friend who brought warmth and understanding to every conversation. Whether discussing the latest trends in UX or simply catching up on life, he always had a way of making those around him feel valued and heard. His dedication to the field of UX Research was reflected in the quality of his work, but more so in the genuine relationships he built with his peers, students, and clients. He was a mentor to many, and his guidance helped shape the careers of countless individuals in the UX Research community. Tomer’s approach to research was one grounded in empathy and a deep understanding of people’s needs and behaviors. He was always eager to share his knowledge and experiences, never hesitating to help others grow and succeed in their careers.
One of the last conversations I had with Tomer was last June at the 25th anniversary of Bentley University’s Human Factors in Information Design (HFID) program. It was an event that celebrated the program’s impact on the field of Human-Computer Interaction (HCI) and UX design, and Tomer’s presence there was a reminder of the incredible contributions he made over the years. He spoke with such passion and clarity about his experiences and the evolution of the UX Research field, and it was clear that he remained deeply committed to advancing the discipline and helping others better understand the importance of user-centered design. During our conversation, Tomer spoke of his pride in how far the field had come and how excited he was for the future of UX Research. That conversation, filled with his characteristic enthusiasm and vision, is something I will cherish forever.
Tomer’s legacy, however, extends far beyond his professional achievements. He was a man of integrity, kindness, and generosity, and these qualities shone through in every aspect of his life. His contributions to the UX field were remarkable, but it was his humility and the way he treated others that truly set him apart. Whether you were a fellow researcher, a student, or a friend, Tomer always made you feel like a valued part of the conversation. He was never too busy to listen, to offer advice, or to offer his help when needed. He had an innate ability to make people feel seen and heard, a gift that made him an exceptional leader and an even better friend.
In reflecting on his career, it’s impossible to overlook Tomer’s pioneering work in the UX Research field. He was a true trailblazer, helping to shape the way organizations approach user experience and user-centered design. His work not only influenced those in his immediate circle but also had a far-reaching impact on the industry as a whole. He pushed boundaries and always sought to improve the ways in which products and services could be designed with the user in mind. His work in usability studies, user interviews, and research methodologies provided invaluable insights that have been used by many in the design and tech industries, shaping the way organizations approach design decisions today.
In addition to his professional work, Tomer’s passion for teaching and mentoring was evident to anyone who had the privilege of learning from him. He was always willing to share his wealth of knowledge with those just starting in the field, offering guidance and encouragement to help others navigate their careers. He believed in the power of education and the importance of continuous learning, and he instilled this value in everyone he worked with. Tomer’s mentorship was more than just professional development—it was a source of inspiration and a reminder of the profound impact one individual can have on another’s life.
Tomer’s passing is not only a loss to the field of UX Research but also to all of us who had the privilege of knowing him. His death leaves a gap that cannot easily be filled, but his memory will live on in the countless lives he touched. Those who had the honor of working with him will remember his kindness, his intellectual curiosity, and his unwavering commitment to improving the human experience through design. We will remember his infectious enthusiasm for research, his leadership in the field, and his genuine desire to make the world a better place, one user-centered design at a time.
As we mourn the loss of Tomer, our hearts go out to his family, friends, and loved ones. We know that no words can ease the pain of this loss, but we hope that the memories of his kindness, his brilliance, and his generosity can offer some comfort in this difficult time. Tomer’s legacy will continue to inspire all of us who had the privilege of knowing him, and his impact on the UX Research field will be felt for years to come.
Tomer’s passion for learning, his dedication to his work, and his love for helping others are qualities that we will carry with us in our own careers and lives. He has left behind a legacy of excellence and compassion, and we will strive to honor that legacy in everything we do. Rest in peace, Tomer. You will be deeply missed, but your contributions, your mentorship, and your friendship will never be forgotten. Thank you for everything you gave to the field of UX Research and to all of us who had the privilege of knowing you. Your memory will live on, and your impact will continue to shape the world of design for years to come.
